Service Manager

£43000 - £47000 per annum Bonus Car Benefits

Job Details

Service Manager

Due to internal promotion, a national market leader are seeking a Service Manager to join their successful and expanding team of over 400 members of staff. Offering a basic salary of £45,000, 33 days holiday, company car, performance based quarterly bonus, pension scheme, incentive scheme, sick pay scheme, and more.


The successful Service Manager will have a background in management in the loading systems industry, with knowledge of loading bay equipment such as industrial doors, dock levellers, dock buffers, dock shelters, scissor lifts, roller shutters, fast action doors, fire doors, sectional doors, wheel locks, traffic light systems, and vehicle lifts.

Previous experience of leading a team of Engineers and office based staff.

Must live within one hours commute to Birmingham, preferably located in or south of Birmingham.

As the Service Manager working out of their midlands based office, you will be responsible for:

  • Leading a small team of office staff.
  • Leading a team of fifteen Engineers.
  • Planning daily duties for the department.
  • Managing key accounts.
  • Building and sustaining client relationships.
  • Providing technical support to internal staff and clients.
  • Recruitment for the midlands office staff and field based Engineers.
  • Appraisals
  • Disciplinary hearings when required.
  • Stock control.
  • Ordering parts and communicating with suppliers.
  • Monitoring profit and loss reports.

The Company

  • Over ten UK offices.
  • Annual turnover of over £50 million.
  • Roughly 400 members of staff.
  • Expanding year on year.
  • Founded over 100 years ago.
  • Regularly promote from within.
  • Family owned business.
  • One of the market leaders within their field.
  • Offer an excellent benefits package.
  • Award winning business, multiple awards throughout 2018.
  • Contracts with many household names.

Whats on offer

  • A basic salary of £45,000.
  • 25 days holiday per annum statutory bank holidays.
  • Company sick pay.
  • Recruitment bonus.
  • Company pension.
  • Childcare vouchers.
  • Free parking.
  • Discounted gym memberships.
  • Quarterly bonus, performance based.
  • Company car.
  • Progression (This role became available due to the previous Service Manager being promoted).

If you have any questions, please contact David Haslam on 01283 499820 or via email

We aim to respond to suitable candidates within 5 working days. If you have not heard from us within this time, please feel free to contact us to receive feedback on your application and discuss your requirements.

Professional Technical is acting as an Employment Agency in relation to this vacancy.





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