Service Manager

A leading European company within its sector has created a new opportunity for a Service Manager to join the team in the Bristol and Gloucester area. This position has arisen due to continued regional expansion and the award of a brand-new and exciting contract. As one of the most respected manufacturers in its field, the company is highly supportive of career development and offers an exceptional training and development programme. An impressive salary and benefits package of over £53,000 is on offer, including a company car or allowance, annual bonus, and much more.

Responsibilities of the Service Manager

You will lead day-to-day regional operations to ensure performance and profitability targets are achieved, while managing, training, and developing a team to deliver consistently high-quality service. You will act as a key point of contact for customers, maintaining relationships and growing accounts, while monitoring KPIs and implementing improvements to enhance efficiency and results. You will also work closely with internal teams to resolve issues and uphold service standards.

Requirements of the Service Manager

• Experience managing teams in a service-driven or customer-focused environment, or a technical background in doors/shutters
• Confidence working with targets, budgets, and performance data
• Strong leadership skills, with the ability to motivate and support others
• A proactive approach to problem-solving and continuous improvement
• Excellent communication and organisational skills
• Full UK driving licence and flexibility to travel (ideally based near Bristol)
• Good IT skills, particularly Excel

Salary and Benefits for the Service Manager

• Basic salary of £53,000+ depending on experience
• 25 days’ holiday plus 8 bank holidays
• Death in service, pension, and healthcare
• Company sick pay after probation, starting at 5 days and increasing up to 20 days
• Company car and fuel card
• Fully paid training programme
• Plus much more

If you are looking for a fresh challenge, the opportunity to earn a great salary, and to work with a company that is growing year on year, this could be the role for you. If you meet the above requirements, please click apply and a member of our dedicated team will be in contact.